Support Security & Privacy
What's the security level of Easy Pay?
Easy Pay is a licensed payment services provider in UAE, our products are PCI DSS compliant, all transactions are SSL encrypted.
Why do I need to verify my account?
Easy Pay follows the KYC & AML procedures and regulations for the countries & regions where we operate, and as per requirements from local partner banks and WeChat Pay.
Do you have customer services?
Yes, we have dedicated customer service and technical teams in quick response.
What about fraud?
As we have very strict KYC & AML procedures and operation standards, any suspicious transaction will be detected and actions will be taken.